Privacy Policy
Effective Date: 12/12/2024
At Taxist, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services. By accessing or using Taxist, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services. This includes:
a. Information You Provide Directly
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Account Information: When you create an account, we may collect your name, email address, phone number, and payment details.
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Ride Details: Information such as pickup and drop-off locations, preferred vehicle type, and special instructions.
b. Information Collected Automatically
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Device Information: Data such as your IP address, device type, browser type, and operating system.
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Usage Data: Details about how you interact with our website and app, including pages viewed and features used.
c. Location Information
To provide accurate ride services, we collect your location data when you use the app, either through GPS or other methods.
d. Driver Information
If you are a driver, we may collect your driver’s license, vehicle details, and background check information.
2. How We Use Your Information
We use your information to:
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Facilitate bookings and provide seamless ride services.
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Process payments and prevent fraudulent activities.
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Improve and personalize your experience with our services.
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Communicate with you regarding updates, promotions, and customer support.
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Comply with legal requirements and enforce our Terms of Service.
3. Sharing Your Information
We do not sell your information. However, we may share it with:
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Service Providers: Third parties who assist us in operating our services, such as payment processors and customer support platforms.
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Drivers: When you book a ride, necessary information is shared with the driver to complete your request.
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Legal Authorities: If required by law or to protect our rights and users, we may disclose information to law enforcement or other authorities.
4. Data Security
We implement industry-standard measures to protect your information from unauthorized access, alteration, or loss. However, no system can be completely secure, and we encourage you to safeguard your account credentials.
5. Your Privacy Choices
You have control over your data:
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Access and Update: You can review and update your personal information in your account settings.
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Location Services: You can disable location tracking in your device settings, but this may limit the functionality of our services.
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Communication Preferences: Opt out of promotional emails by following the unsubscribe link in our messages.
6. Third-Party Links
Our website and app may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their policies.
7. Children’s Privacy
Taxist does not knowingly collect information from individuals under the age of 13. If we become aware of such data, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@taxist.com
Phone: (+44) 7537 1439 55
Address: Covent Garden, London, United Kingdom
Thank you for trusting Taxist with your information. Your privacy matters to us.