Terms and Conditions
Effective Date: 12/12/2024
Welcome to Taxist! By accessing or using our website, mobile app, or services, you agree to comply with these Terms and Conditions. Please read them carefully before using Taxist.
1. Acceptance of Terms
By creating an account or using the Taxist platform, you agree to these Terms and Conditions. If you do not agree, you must not use our services.
2. Services Provided
Taxist connects passengers with drivers for transportation services. We act as an intermediary and are not responsible for the actual transportation services provided by drivers.
3. User Accounts
a. Registration
To use Taxist, you must create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
b. Eligibility
You must be at least 18 years old to create an account and use our services.
c. Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or inappropriate activity.
4. Payments and Fees
a. Pricing
Ride fares are calculated based on factors such as distance, time, and vehicle type. Additional charges, such as tolls, may apply.
b. Payment Methods
Payments can be made through the app using approved methods such as credit/debit cards or other electronic payment systems.
c. Cancellations
You may cancel a ride before a driver accepts it. Cancellation fees may apply if a driver has already been dispatched.
5. Driver and Passenger Responsibilities
a. Drivers
Drivers must provide safe, professional, and courteous service. Drivers are independent contractors and not employees of Taxist.
b. Passengers
Passengers must:
Provide accurate pickup and drop-off locations.
Treat drivers and vehicles with respect.
Refrain from illegal or disruptive behavior during rides.
6. Limitation of Liability
Taxist is not responsible for:
The actions or conduct of drivers or passengers.
Delays, cancellations, or missed rides due to unforeseen circumstances.
Loss, damage, or injury occurring during a ride.
7. Intellectual Property
All content, logos, and trademarks on the Taxist platform are the property of Taxist and protected by intellectual property laws. You may not use or reproduce them without our permission.
8. Privacy
Your use of Taxist is governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
9. Changes to Terms
We may update these Terms and Conditions periodically. Any changes will be effective upon posting on our website or app. Continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in the courts of the United Kingdom.
11. Contact Us
If you have questions about these Terms and Conditions, please contact us at:
Email: hello@taxist.io
Phone: (+44) 7537 1439 55
Address: Covent Garden, London, United Kingdom